I ordered an a gift basket for my mother for her birthday. The items I selected and paid for were included in the gift basket; however a few of the items that were supposed to be included with every shipment were not there. These were small and insignificant items, but would have made the gift basket that much more special. Should I contact the company and try to get them to ship them or just let it pass because they were technically "freebies"?
What should you do when a "free-with-purchase gift" is not shipped?
Call the company and explain that you never received the free gifts with your order and ask them when you can expect them to arrive. Most definitely keep after them until you get them. You can bet they really were not free with the price of the basket and the shipping charge so why let them keep something you already paid for.
Reply:definitely contact them %26amp; let them know you're not happy - they may wind up sending you a coupon or something to keep you happy if nothing else.
Reply:I definitely think that you should contact the company to get the free with purchase gift... don't let it pass by that's totally not cool. I would be mad if i was in your position.
Reply:Hi there! I'd definitely call the company and ask for them. It doesn't matter if it's small or big items but it should be there so you have every right to ask for them.
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